PRIVACY STATEMENT

Last Updated: July 15, 2025

OVERVIEW

65 Alive Inc values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and share your information when you interact with our nonprofit organization and messaging services.

SECTION 1 – INFORMATION WE COLLECT

When you interact with our services, we collect the following types of personal information:

  • Mobile phone number

  • Name and other contact information you provide when opting in to our messaging services

  • Communication preferences

  • Contact Information: Name, address, email address

  • Technical Information: Computer’s internet protocol (IP) address, browser type, and operating system

  • Engagement Information: Requested materials, session attendance

SECTION 2 – HOW WE USE YOUR INFORMATION

Your information is used to:

  • Deliver the services you request, such as informational and educational messages

  • Respond to your inquiries and provide customer support

  • Improve our services and communication

  • Send reminders and updates about educational sessions

  • Distribute requested materials

  • Confirm appointments and follow-up on engagement

SECTION 3 – CONSENT AND COMMUNICATIONS

How do you get my consent?
When you provide us with personal information to register for a session or request materials, we imply that you consent to our collecting it and using it for that specific reason only.

For marketing communications (email or SMS), we will explicitly ask for your consent. For SMS messages, you consent by texting START to +1 318-450-3203. Consent is not a condition of service.

Message Frequency: Expect up to 2 messages per week. Standard message and data rates may apply.

How do I withdraw my consent?
You have the right to opt out of receiving messages at any time. To do so, reply to any message with the following keyword: STOP

You may also withdraw consent by:

  • Email: Contacting us at 65aliveinc@gmail.com

  • Mail: Writing to us at 65 Alive Inc, 112 Professional Dr, West Monroe, LA 71291

SECTION 4 – SHARING OF INFORMATION

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All text messaging originator opt-in data and consent will not be shared with any third parties.

We may disclose information if required by law or if you violate our Terms of Service.

SECTION 5 – E-COMMERCE PLATFORM

Payment: If you choose a direct payment gateway to complete a donation or service transaction, your credit card data is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your transaction data is stored only as long as necessary to complete your transaction.

SECTION 6 – SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices through:

  • Industry-standard SSL encryption

  • PCI-DSS compliance

  • Regular security audits

  • Secure data storage practices

SECTION 7 – COOKIES

Essential cookies we use:

  • _session_id: Stores session information

  • _shopify_visit: Tracks site visits

  • _shopify_uniq: Counts visitor sessions

  • cart: Stores material request information

  • _secure_session_id: Security-related session tracking

  • storefront_digest: Handles password-protected access

  • PREF: Google Analytics tracking

SECTION 8 – AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you have given us your consent to allow any of your minor dependents to use this site.

SECTION 9 – POLICY UPDATES

We reserve the right to modify this privacy policy at any time. Changes take effect immediately upon posting. If we make material changes to this policy, we will notify you here that it has been updated.

SECTION 10 – CONTACT INFORMATION

For privacy-related inquiries:

  • Email: 65aliveinc@gmail.com

  • Phone: +1 318-450-3203

  • Mail: 65 Alive Inc, 112 Professional Dr, West Monroe, LA 71291

  • For SMS help: Reply HELP to any message